The Operating System for Device Recommerce
Fintegre enables retailers to launch, manage and scale device trade-in across stores, e-commerce and multiple vendors through one unified platform.
The orchestration layer for device recommerce.
Fintegre sits between the parties that make trade-in work. Retailers and brands connect once; vendors, diagnostics, logistics and settlement plug in behind a single configurable platform — in every channel and every market you operate in.
- Omnichannel
Store, online and hybrid on one customer record.
- Multi-vendor
Compare, route and switch vendors without re-integrating.
- Configurable
Flows, pricing rules and roles set per retailer and market.
- API-first
Every capability exposed over a typed API and webhooks.
- Multi-country
Localised pricing, tax, language and vendor networks.
Trade-in is a growth lever. Most retailers can't unlock it.
Consumer electronics, telecom and marketplace operators face the same eight blockers when they try to run trade-in at scale.
Locked to a single trade-in partner with no way to compare offers.
Every vendor requires its own APIs, contracts and reporting.
POS, e-commerce and trade-in tools live in separate silos.
Trade-in in-store takes 20+ minutes and blocks the sale.
Store staff juggle spreadsheets, emails and vendor portals.
Opaque pricing, unclear steps, no follow-up.
Trade-in stays a side flow instead of driving new device sales.
Reporting, settlement and reconciliation are painful at scale.
Trade-in should drive sales — not create operational complexity.
One integration replaces a stack of vendor tools.
Traditional trade-in ties you to a single vendor and a bespoke integration. Fintegre puts a platform between you and the market.
- Single vendor
- Vendor lock-in
- Separate integration
- Separate reporting
- Limited flexibility
- One integration
- Multi-vendor marketplace
- Unified reporting
- Automated settlement
- Full flexibility
One platform. Ten modules. Every trade-in.
Click a module to explore how it fits into the platform.
Real-time device valuations across vendors, categories and conditions.
Twenty capabilities, one product.
Everything a retailer needs to run device recommerce — from pricing to fraud prevention — shipped in a single platform.
One connection to the entire vendor ecosystem.
Route each device to the vendor with the best price, terms and regional reach. Add or switch vendors without touching your integration.
- Easy onboarding
- Vendor switching
- Best pricing
- Regional vendors
- International vendors
Everything connects into Fintegre.
Connect once, integrate everywhere. POS, ERP, e-commerce, diagnostics, payment, logistics and finance — all on one API.
From identify to settlement, in one flow.
Every step orchestrated by Fintegre, every event visible to your team in real time. See it running across in-store, online and the Apple Trade-In Kit.
Watch Fintegre run — in store, online and with Apple Trade-In Kit.
In-Store
A sales assistant runs a full trade-in at the counter — identify, diagnose, quote and accept in a single guided flow.
- Sales-assistant workflow
- Instant multi-vendor valuation
- POS-integrated payout
Meet the customer wherever they are.
Trade-in that closes the sale.
- Sales assistant workflow
- Instant valuation
- POS integration
- Designed for sub-three-minute quotes
A checkout, not a form.
- Website widget
- API integration
- Checkout integration
- Branded end-to-end
Start anywhere, finish anywhere.
- Start online, finish in store
- Reserve online
- Complete later
- One customer record
How Apple trade-in implementations work with Fintegre.
Apple trade-in programmes involve several parties with clearly separated responsibilities. Fintegre operates the platform layer that connects them.
- Apple
- Owns the programme and its standards
- Defines diagnostics and device requirements
- Sets brand and customer experience guidelines
- Participating retailers
- Own the customer relationship
- Execute trade-in in store and online
- Sell the upgrade device
- Fintegre
- Operates the platform and integrations
- Runs pricing, workflow, reporting and settlement
- Supports store rollout and operations
- Trade-in partners
- Provide valuations and purchase devices
- Handle logistics and grading
- Settle against agreed terms
Fintegre provides technology and operational services to retailers participating in Apple trade-in programmes. Nothing here describes a formal global Apple partnership or authorization.
Değiş Tokuş: a proven Apple trade-in model.
Fintegre co-built the Değiş Tokuş trade-in platform used by participating Apple retailers in Türkiye — one system, one customer experience, standardized flows.
- Co-built the programme
Fintegre co-built the Değiş Tokuş Apple trade-in platform.
- Unified system
A single trade-in system across participating Apple retailers in Türkiye.
- Consistent experience
Standardized flows and one customer experience in every participating store.
- Brand awareness
Değiş Tokuş became a recognised trade-in brand — a qualitative proof point.
Kit-driven intake, built into the store workflow.
The Apple Trade In Kit implementation covers the full operating model — from diagnostics through to reporting and rollout.
- 01Diagnostic integration
Apple Diagnostics results feed directly into the trade-in record.
- 02Kit-driven store workflow
Store staff follow one guided flow from intake to hand-over.
- 03Customer experience
Clear steps, transparent valuation and branded communications.
- 04Compliant data handling
Consent, retention and device data handled to programme requirements.
- 05Reporting
Per-store and programme-level reporting out of the box.
- 06Rollout & operations
Store enablement, training material and ongoing operational support.
What Apple retail implementations have shown.
Observed ranges across Fintegre implementations — not a guarantee of results.
More trade-in conversations turn into completed trade-ins.
Trade-in customers spend more on the upgrade device and attach.
Upgrade cycles keep customers inside the retailer's ecosystem.
Source and measurement period to be confirmed before external use.
Retailers running trade-in on Fintegre.
Customers are the retailers and operators running trade-in on the platform. Vendors, technology partners and implementation partners are shown separately.
- MediaMarktTürkiyeIn-store + onlineMulti-vendor trade-in
- TeknosaTürkiyeIn-store + onlineMulti-vendor trade-in
- Vatan ComputerTürkiyeIn-store + onlineMulti-vendor trade-in
- Troy E-storeTürkiyeApple mono-brand retailApple Trade In Kit
- TurkcellTürkiyeMobile operator retailOperator trade-in
- IdealLithuaniaApple mono-brand retail (C&C Group)Trade-in rollout
One operating model, built to travel.
The same operating model proven in Türkiye — unified platform, multi-vendor routing, standardized store flows — packaged for the wider Apple META region and for expansion into the Baltics.
Apple META
Exploration phaseMiddle East, Türkiye and Africa — Türkiye is the proven reference market, and the same retail structures repeat across the region.
Exploration phase — we are assessing opportunities across the Apple META region with retailers, operators and partners. Specific markets will be announced as they are confirmed.
Baltics
3 marketsCompact, high-penetration markets with mono-brand and operator retail — a natural next step north.
- LiveLTLithuaniaLive with mono-brand retail
- PlannedLVLatviaRollout details to be confirmed · TBC
- PlannedEEEstoniaRollout details to be confirmed · TBC
Market list, sequencing and statuses are indicative and pending confirmation.
Every trade-in becomes signal.
Live dashboards for executives, per-store leaderboards, vendor comparisons and cohort analytics — all built in.
- Amsterdam92
- Rotterdam84
- The Hague78
- Utrecht71
- Eindhoven66
Retailers running Fintegre for a full year see step-change growth in trade-in volume and upgrade conversion.
Built to pass procurement, security and audit.
Data residency, retention and DSR workflows built-in.
Granular permissions from HQ down to a single store.
Every change tracked and exportable.
Deployed on managed cloud with regional replication.
Every capability exposed over a typed API.
Built for high-volume retail and telecom operations.
SSO plus encryption at rest and in transit.
Localised for pricing, taxes and vendor networks.
Store and customer surfaces in every market language.
Native multi-currency across pricing and settlement.
Impact you can put in the board pack.
Conversion uplift observed across Fintegre implementations.
Retention uplift observed across Fintegre implementations.
Average basket increase observed alongside trade-in.
Settlement, reporting and reconciliation stop being spreadsheet work.
Switch or add vendors without a new integration.
Typical implementations go live in weeks, not quarters.
Replace a stack of point solutions with a single API.
AI diagnostics, device passport and open recommerce built-in.
You've seen the platform, the journey and the impact. Here's what it all adds up to.
Read the closing statement